Job Title: Floor Supervisor (Female)
Location: South Kolkata
Job Type: Full-Time
We are seeking a dynamic and experienced Female Floor Supervisor to oversee the day-to-day operations of our salon floor. The ideal candidate will ensure excellent customer service, manage staff efficiently, and handle the cash counter and records with accuracy.
Supervise floor staff, including beauticians, hairdressers, and helpers, ensuring smooth daily operations.
Ensure high standards of customer service and client satisfaction.
Maintain hygiene, cleanliness, and discipline across the salon floor.
Manage the cash counter — handle client billing, process payments, and perform daily cash closing.
Maintain service and sales records in MS Excel (including daily collections, staff performance reports, and product sales).
Handle client bookings, manage appointments, and attend to walk-in customers efficiently.
Train and guide staff on grooming standards, customer interaction, and service quality.
Coordinate with the management team for stock updates, product requirements, and staff scheduling.
Provide daily activity and cash reports to the Salon Manager or Owner.
Female candidates only
2–4 years of experience in a salon, spa, or customer service supervisory role
Strong experience in team supervision and customer handling
Proficient in MS Excel for data entry, billing, and service tracking
Ability to independently manage the cash counter
Good communication skills in English and local language (Bengali/Hindi)
Well-groomed, punctual, friendly, and confident personality