टैली सपोर्ट एग्जीक्यूटिव

Tally Support Executive – Tally Software

Experience: 1–4 years
Qualification: B.Com / BBA / BMS (Commerce Background Mandatory)
Location: Bangalore

Job Summary:

We are hiring Tally Support Executives to assist customers in using Tally software effectively. The role includes resolving user queries, helping with installation and usage, providing guidance on Tally features, and ensuring customer satisfaction through quality support.

Roles & Responsibilities:

1. Technical Support & Customer Assistance

• Provide support to Tally users through phone, email, chat, and remote sessions

• Troubleshoot issues related to Tally installation, configuration, usage, and functionality

• Guide users with clear, step-by-step instructions to resolve problems

• Escalate unresolved issues to senior support teams

• Ensure timely resolution of customer queries

• Document all issues, resolutions, and follow-ups in the support system

• Report bugs or software glitches to the concerned team

• Train customers on best practices for using Tally effectively

2. Software Updates & Maintenance

• Assist users in installing updates, patches, and new Tally versions

• Educate customers on keeping Tally up to date

• Coordinate routine tasks like backup, data optimization, and software maintenance

3. Documentation & Knowledge Sharing

• Maintain a knowledge base of common issues and solutions

• Create simple user guides, FAQs, and tutorials for customers

• Conduct training sessions or webinars on Tally features

4. Quality Assurance & Feedback Handling

• Ensure quality standards in every support interaction

• Collect user feedback to identify improvement areas

• Review support performance and suggest enhancements

Required Skills & Competencies:

• Excellent communication skills (English + regional language)

• Strong problem-solving ability

• Good customer service attitude

• Patience, empathy, and attention to detail

• Time management and teamwork

• Ability to troubleshoot functional issues in Tally

• Knowledge of Tally modules is mandatory

• Basic accounting knowledge (must have)

• Understanding of remote support tools

Traits & Motives:

• Persistent and willing to learn

• Positive and hospitable attitude

• Strong desire for personal growth

Education:

• B.Com / BBA / BMS only

• Commerce background is mandatory

Experience:

• 1–3 years in Tally support, accounting support, or finance-related customer service

Important Note:

• Only candidates from a Commerce background with hands-on Tally knowledge should apply

• Must be comfortable providing customer support and guidance

• Strong communication skills are essential

• Immediate joiners preferred Support Executives to assist customers in using Tally software effectively. The role includes resolving user queries, helping with installation and usage, providing guidance on Tally features, and ensuring customer satisfaction through quality support.

Roles & Responsibilities:

1. Technical Support & Customer Assistance

• Provide support to Tally users through phone, email, chat, and remote sessions

• Troubleshoot issues related to Tally installation, configuration, usage, and functionality

• Guide users with clear, step-by-step instructions to resolve problems

• Escalate unresolved issues to senior support teams

• Ensure timely resolution of customer queries

• Document all issues, resolutions, and follow-ups in the support system

• Report bugs or software glitches to the concerned team

• Train customers on best practices for using Tally effectively

2. Software Updates & Maintenance

• Assist users in installing updates, patches, and new Tally versions

• Educate customers on keeping Tally up to date

• Coordinate routine tasks like backup, data optimization, and software maintenance

3. Documentation & Knowledge Sharing

• Maintain a knowledge base of common issues and solutions

• Create simple user guides, FAQs, and tutorials for customers

• Conduct training sessions or webinars on Tally features

4. Quality Assurance & Feedback Handling

• Ensure quality standards in every support interaction

• Collect user feedback to identify improvement areas

• Review support performance and suggest enhancements

Required Skills & Competencies:

• Excellent communication skills (English + regional language)

• Strong problem-solving ability

• Good customer service attitude

• Patience, empathy, and attention to detail

• Time management and teamwork

• Ability to troubleshoot functional issues in Tally

• Knowledge of Tally modules is mandatory

• Basic accounting knowledge (must have)

• Understanding of remote support tools

Traits & Motives:

• Persistent and willing to learn

• Positive and hospitable attitude

• Strong desire for personal growth

Education:

• B.Com / BBA / BMS only

• Commerce background is mandatory

Experience:

• 1–4 years in Tally support, accounting support, or finance-related customer service

Important Note:

• Only candidates from a Commerce background with hands-on Tally knowledge should apply

• Must be comfortable providing customer support and guidance

• Strong communication skills are essential

• Immediate joiners preferred

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में 1 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस टैली सपोर्ट एग्जीक्यूटिव जाब के बारे में अधिक जानकारी

1. इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 1 - 4 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15000 - ₹25000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह बैंगलोर में एक फुल टाइम जाब है।
3. इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह टैली सपोर्ट एग्जीक्यूटिव जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए कितनी रिक्तियां हैं?
   Ans: Prestige Recruiters (opc) Private Limited में तत्काल टैली सपोर्ट एग्जीक्यूटिव के लिए 99 रिक्तियां हैं!
7. इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस बैक ऑफिस / डेटा एंट्री जाब के लिए आवेदन कर सकते हैं।
8. इस टैली सपोर्ट एग्जीक्यूटिव जाब के लिए टाइमिंग क्या है?
   Ans: इस टैली सपोर्ट एग्जीक्यूटिव जाब में टाइमिंग 09:00 AM - 06:00 PM है।