We are looking for a Supervisor to join our team at Belvaa Senior Care Private Limited. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get ₹20000 - ₹25000 salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Staff management and supervision
Schedule and assign tasks: Create work schedules, assign specific cleaning duties, and ensure adequate staff coverage.
Monitor performance: Evaluate staff performance and provide coaching or training to improve skills.
Hire and train: Participate in hiring, and provide new and existing staff with training on cleaning techniques, safety protocols, and company policies.
Handle issues: Address staff conflicts or performance issues, and motivate the team.
Quality control and cleanliness
Inspect areas: Conduct regular inspections of guest rooms, lobbies, and other public areas to ensure they meet cleanliness and safety standards.
Ensure compliance: Make sure all staff follow health, safety, and sanitation regulations.
Correct deficiencies: Address any cleaning issues or maintenance problems immediately.
Inventory and supplies
Manage stock: Monitor inventory levels of cleaning supplies, linens, and amenities.
Order supplies: Ensure supplies are restocked as needed to prevent delays.
Guest and inter-departmental relations
Handle complaints: Respond to and resolve guest complaints or special requests related to housekeeping services.
Collaborate with other departments: Work with maintenance, front desk, and other departments to ensure smooth operations and address issues promptly.
Administrative duties
Maintain records: Keep detailed records of cleaning tasks, staff attendance, and performance.
Prepare reports: Create reports on departmental activities and operations.
Job Requirements:
The minimum qualification for this role is Graduate and 2 - 5 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.