We are seeking an experienced Operations Manager to oversee daily hub operations at our Bhiwandi location. The ideal candidate will have a strong background in logistics, courier, or cargo operations and will be responsible for monitoring parcel movement, ensuring timely pickups and deliveries, and maintaining high service standards.
Key Responsibilities:
Supervise and manage daily hub operations to ensure smooth workflow.
Monitor parcel movement, track shipments, and ensure on-time deliveries.
Coordinate with clients, vendors, and internal teams for efficient operations.
Ensure adherence to timelines, service quality, and operational standards.
Conduct field visits for operational audits, pickup/delivery coordination, and issue resolution.
Maintain records and reports for operational performance.
Handle escalations and ensure timely problem-solving to maintain service levels.
Requirements:
Minimum 2–5 years of experience in logistics, courier, or cargo operations.
Strong understanding of logistics processes and industry terminology.
Excellent communication and coordination skills.
Bike is mandatory for field visits and local coordination.
Ability to work under pressure and manage multiple operational priorities.
Qualification:
Graduate in any discipline (preferably in Logistics, Supply Chain, or related field).