Plan, coordinate, and supervise all facility operations, including housekeeping, technical maintenance, Horticulture.
Ensure all facilities and equipment are maintained in good working condition.
Develop and implement preventive and predictive maintenance schedules.
Monitor utility consumption and implement energy-saving initiatives.
Manage vendor performance, service agreements, and renewals.
Ensure timely procurement of materials and services as per company standards.
Evaluate vendors periodically based on quality, cost, and service efficiency.
Supervise facility staff including housekeeping, technicians, and support personnel.
Plan and schedule shifts to ensure 24/7 operational coverage.
Conduct regular training programs for staff on safety, hygiene, and operational excellence.
Prepare annual operating budgets and ensure adherence to cost control measures.
Track expenses, approve vendor invoices, and manage petty cash as per policy.
Identify cost optimization opportunities without compromising service quality.
Ensure compliance with statutory regulations related to fire safety, labor laws, and environmental standards.
Conduct regular safety audits, risk assessments, and emergency preparedness drills.
Maintain updated documentation for inspections and certifications.
Act as the single point of contact for clients regarding facility operations.
Address client feedback and ensure timely resolution of complaints.
Provide regular reports and performance dashboards to clients and senior management.
Implement best practices and innovative solutions for operational efficiency.
Drive sustainability and green initiatives within the facility.
Lead periodic reviews to identify areas of improvement.
Strong knowledge of facility management processes and systems.
Excellent leadership, team management, and communication skills.
Proficiency in MS Office.
Problem-solving, analytical, and decision-making ability.
Understanding of safety, environmental, and statutory regulations.