The Operations Executive is responsible for managing the day-to-day operations to ensure
smooth and efficient functioning of all departments of the company. The ideal candidate should possess strong organizational and communication skills, excellent attention to detail, and be able to work well under pressure. The Operations Executive will be responsible for overseeing the following departments: showroom management, client coordination, logistics, and customer service.
Manage the showroom and ensure that it is well-maintained, clean, and presentable at
all times.
Coordinate with clients to understand their requirements and preferences, provide
them with product information, and guide them in their purchasing decisions.
Oversee the logistics department and ensure that all products are delivered to clients on
time and in good condition.
Ensure timely and error-free delivery of products by coordinating with the logistics
team, warehouse team, and transport partners.
Supervise the customer service department and ensure that all customer queries and
complaints are handled professionally and in a timely manner.
Develop and implement operational policies and procedures to improve efficiency and
productivity.
Monitor and analyze key performance indicators (KPIs) to identify areas for
improvement and implement corrective actions.
Manage the budget for the operations department and ensure that all expenditures are
within budgeted limits.
Collaborate with other departments, such as sales and marketing, to ensure that
customer requirements are met and sales targets are achieved.
Hire, train, and manage a team of operations staff to ensure that all departmental goals
are met.
Kashish(HR)
9879865134