We're Hiring: Guest Delight Officer 🚨
📍 Locations: Hyderabad & Bangalore
🕗 Timings: 8:00 AM – 6:00 PM | 6 Days a Week
💼 Department: Operations & Customer Experience
💰 Compensation: Up to ₹20,000/month
Are you passionate about hospitality and creating unforgettable guest experiences? We're looking for a Guest Delight Officer to ensure every guest has a smooth, satisfying, and memorable stay!
Key Responsibilities: ✅ Warmly welcome guests and ensure seamless check-ins
✅ Address guest queries and proactively resolve issues
✅ Encourage guests to leave 5-star reviews on Google, MMT, and Booking.com
✅ Conduct daily room and breakfast quality checks
✅ Share daily reports with the cluster manager and collaborate with central teams
Who We’re Looking For: 🎓 Graduate (Hospitality/Hotel Management background preferred)
🧳 1–3 years of experience in Guest Relations, Front Desk, or Hotel Operations
🗣️ Good communication skills in English and local language