We are looking for a Ecommerce Operations Executive to join our team at Kawach Ayurveda. T Get ₹14000 - ₹18000 salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
create shipment manifests using delivery partners such as Delhivery, xpressbee, etc..
resolve delivery issues such as incorrect addresses, unavailable customers, or other challenges.
Prevent Return to Origin (RTO) cases.
Track and report shipment delays.
Coordinate between delivery executives and customers.
Update order information in the system, assign tracking numbers.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. The position requires strong Communication skills, attention to detail and the ability to handle multiple tasks.