We are seeking a detail-oriented and diligent Document Verification Specialist to join our team. In this role, you will be responsible for verifying and validating documents submitted by clients, customers, or employees to ensure accuracy, authenticity, and compliance with organizational and legal requirements.
Review and verify various documents including ID proofs, address proofs, educational certificates, and financial documents.
Cross-check information on documents against internal records or third-party databases.
Identify fraudulent or tampered documents and escalate suspicious cases.
Maintain accurate logs and records of document submissions and verification status.
Ensure compliance with data protection regulations and confidentiality standards.
Collaborate with internal teams (e.g., HR, compliance, legal) to support broader verification or onboarding processes.
Meet daily/weekly targets for document processing.
Respond to queries related to document requirements or statuses.
High school diploma or equivalent; a degree in Business Administration, Law, or a related field is a plus.
Previous experience in document verification, data entry, compliance, or a related role preferred.
Strong attention to detail and ability to identify inconsistencies.
Familiarity with standard identification and legal documents.
Good organizational and time-management skills.
Basic computer proficiency (Microsoft Office, document management systems).
Strong communication skills, both verbal and written.
Ability to work independently and as part of a team.
Experience in the banking, insurance, or fintech sectors.
Knowledge of KYC/AML (Know Your Customer / Anti-Money Laundering) guidelines.
Experience using digital verification tools or platforms.