Job Title: Operations Executive (Customer Service)
Location: Panaji, Goa
Job Type: Work from Office ( Night Shift )
We are hiring an Operations Executive (Customer Service) to manage and support global customer communication efficiently.
Monitor GCS mailbox and route emails to relevant departments.
Organize and move emails into proper folders/queues.
Log details in systems like Dynamics.
Send acknowledgments to customers.
Strong English and communication skills.
Proficiency in MS Office, email, and reports.
Typing speed of 30 wpm with 100% accuracy.
Good team player with interpersonal and time management skills.
Attention to detail and analytical thinking.