Key Responsibilities:
Data Management:
Maintaining and updating customer and sales records, ensuring data accuracy and completeness. Excellent in excel.
Order Processing:
Processing sales orders, coordinating with logistics and shipping to ensure timely and accurate fulfillment.
Customer Support: (Tele Calling)
Assisting customers with inquiries, providing product information, and resolving issues.
Documentation:
Preparing and maintaining sales-related documents, including quotations, contracts, and invoices.
Skills and Qualifications:
· Strong organizational skills: Essential for managing data, processing orders, and maintaining records.
· Attention to detail: Accuracy is crucial for data entry, order processing, and reporting.
· Proficiency in office software: Including spreadsheets, and other tools.
· Good communication skills: For interacting with sales teams, customers, and other departments. Well versed in English, Hindi and Bengali.
· Problem-solving skills: For addressing inquiries and resolving issues. Key Responsibilities:
Data Management:
Maintaining and updating customer and sales records, ensuring data accuracy and completeness. Excellent in excel.
Order Processing:
Processing sales orders, coordinating with logistics and shipping to ensure timely and accurate fulfillment.
Customer Support: (Tele Calling)
Assisting customers with inquiries, providing product information, and resolving issues.
Documentation:
Preparing and maintaining sales-related documents, including quotations, contracts, and invoices.
Skills and Qualifications:
· Strong organizational skills: Essential for managing data, processing orders, and maintaining records.
· Attention to detail: Accuracy is crucial for data entry, order processing, and reporting.
· Proficiency in office software: Including spreadsheets, and other tools.
· Good communication skills: For interacting with sales teams, customers, and other departments. Well versed in English, Hindi and Bengali.
· Problem-solving skills: For addressing inquiries and resolving issues.