Job Title: CRM Executive (Fresher)
Salary Range: ₹15,000 - ₹20,000 per month
Job Type: Full-time
Location: Noida, Sec-63
Experience: 0-1 year (Freshers encouraged to apply)
### Job Description
We are seeking a motivated CRM (Customer Relationship Management) Fresher to join our dynamic team. The ideal candidate will assist in managing customer interactions, maintaining CRM databases, and supporting sales/marketing efforts. This is an excellent opportunity for recent graduates to gain exposure to customer relationship strategies in a fast-paced environment.
Key Responsibilities:
✅ Customer Data Management
- Maintain and update customer records in CRM software (e.g., Salesforce, HubSpot, Zoho)
- Ensure data accuracy and hygiene by regular validation
✅ Customer Support & Engagement
- Assist with email campaigns, follow-ups, and customer queries
- Handle basic inbound/outbound customer communications
✅ Reporting & Analytics
- Generate simple reports on customer interactions, sales leads, and feedback
- Help track key metrics like customer retention and engagement
✅ Sales & Marketing Support
- Support lead generation and nurturing processes
- Coordinate with teams for promotions, surveys, and feedback collection
Required Skills & Qualifications:
✔ Education: Bachelor's degree (Business, Marketing, IT, or related field preferred but not mandatory)
✔ Tech Savvy: Basic knowledge of CRM tools (training will be provided)
✔ Soft Skills: Excellent communication (written & verbal), teamwork, and problem-solving attitude
✔ Bonus: Familiarity with MS Excel/Google Sheets
Perks & Benefits:
✨ Structured training & mentorship programs
✨ Performance-based incentives
✨ Career growth opportunities
✨ Casual work environment
Interested candidates can apply with their resume to 9599218856/ or on mail Ircengg.hr@gmail.com
Note: No prior experience required; freshers with enthusiasm to learn are welcome!