CRM Executive

Job Opening: CRM Executive (Female only) – Full-Time

Location: Azadpur Industrial Area, GT Karnal Road Industrial Area, Ashok Vihar, Delhi – 110033

Salary: ₹20,000 per month

Job Type: Full-time (On-site)

Working Days: Monday to Saturday

Working Hours: 9:30 AM – 6:30 PM

About the Role:

We are actively seeking a motivated and enthusiastic CRM Executive (Female) to join our growing team. The successful candidate will play a vital role in managing and nurturing our customer relationships, serving as the key point of contact between the company and our clients. This role requires a candidate who is proactive, well-spoken, organized, and customer-oriented.

As a CRM Executive, you will be responsible for ensuring a smooth communication channel with clients, addressing their queries and concerns promptly, maintaining CRM data, and collaborating with internal departments to provide an exceptional client experience. This is a great opportunity for someone who enjoys working in a dynamic and people-focused environment.

Key Responsibilities:

• Maintain and update the customer relationship management (CRM) database to ensure accurate and timely information.

• Handle inbound and outbound customer communication through phone calls, emails, and online chat.

• Respond to customer inquiries and provide solutions in a professional and courteous manner.

• Build and maintain long-term relationships with clients by offering consistent follow-up and support.

• Coordinate with sales, marketing, and technical teams to address and resolve customer concerns quickly.

• Monitor and track customer feedback and escalate issues when necessary.

• Prepare and submit daily, weekly, and monthly reports on customer engagement and satisfaction metrics.

• Assist with organizing client meetings, scheduling appointments, and maintaining records.

• Identify potential areas for process improvement based on customer interactions and feedback.

• Support the overall customer engagement strategy and contribute to increasing customer retention rates.

Candidate Requirements:

Gender: Female candidates are preferred for this position.

Education: Minimum of a graduate degree in any field.

Experience: More then 2 years experience. Prior experience in a customer service or CRM-related role will be an added advantage, but freshers with excellent communication skills are welcome to apply.

Communication Skills: Excellent command of English – both verbal and written – is essential.

Technical Skills: Basic knowledge of computer applications (MS Office, Email, etc.). Familiarity with CRM tools/software will be a plus.

Personality Traits: Friendly, approachable, and confident personality with a strong problem-solving attitude.

Organizational Skills: Ability to multitask, prioritize tasks effectively, and handle pressure in a fast-paced work environment.

Team Player: Must be able to work independently as well as collaboratively with different departments.

Why Join Us?

Supportive and friendly work environment

Opportunities for professional growth and skill development

A chance to work with a dynamic and passionate team

Convenient office location with good connectivity

How to Apply:

If you are passionate about customer relationship management and want to be part of a vibrant team, we would love to hear from you!

Join us and take the next step in your career as a CRM Executive!

We look forward to welcoming the right candidate to our client's team.

• इस फुल टाइम बैक ऑफिस / डेटा एंट्री Job में 2 - 5 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस CRM Executive Job के बारे में अधिक जानकारी

1. इस CRM Executive Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 2 - 5 वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15000 - ₹20000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह दिल्ली में एक फुल टाइम Job है।
3. इस CRM Executive Job के लिए कितने कार्य दिवस हैं?
   Ans: इस CRM Executive Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस CRM Executive Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस CRM Executive Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह CRM Executive Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस CRM Executive Job के लिए कितनी रिक्तियां हैं?
   Ans: MISUMU CORPORATION में तत्काल CRM Executive के लिए 2 रिक्तियां हैं!
7. इस CRM Executive Job के लिए कौन आवेदन कर सकता है?
   Ans: केवल महिला उम्मीदवार इस बैक ऑफिस / डेटा एंट्री Job के लिए आवेदन कर सकते हैं।
8. इस CRM Executive Job के लिए टाइमिंग क्या है?
   Ans: इस CRM Executive Job में टाइमिंग 09:30 AM - 06:30 PM है।