We are looking for a Zoho Expert to join our team . The role involves planning, delivering and evaluating training programs to help individuals or teams improve their performance. This position offers an in-hand salary of ₹75000 - ₹99000 and a chance to support professional growth in others.
Key Responsibilities:
ZOHO ImplementatIOn expert rOles and respOnsIbIlItIes Analyze business processes to identify ZOHO solutions that match the organization’s needs. Plan and execute ZOHO app deployments (e.g., CRM, Books, People, Desk, Creator, Projects). Customize modules, workflows, and automation. Coordinate data migration, integrations, and user onboarding. Provide training and documentation to end users. Act as the primary liaison between client stakeholders and the ZOHO development team. Gather and document functional and technical requirements. Map existing business workflows to ZOHO capabilities Define KPIs to track post-implementation success. Support testing and user acceptance processes. Ensure solution aligns with business goals. Customize ZOHO applications using Deluge scripting. Build reports, dashboards, and advanced automation. Troubleshoot and resolve technical issues. Manage user roles, permissions, profiles, and security settings. Set up workflows, approval processes, and access controls. Monitor system performance and handle maintenance. Implement backup and disaster recovery plans. Design and deliver end-user training sessions (onsite or remote). Create user manuals, tutorials, and SOP documentation. Provide first-level support to users. Collect user feedback for ongoing improvements. Define scope, budget, and timeline of the implementation. Coordinate between internal teams and ZOHO experts. Manage risks, change requests, and status reporting. Ensure project milestones are delivered on time. Plan and implement integration with other platforms (e.g., ERP, e-commerce, payment gateways). Maintain API documentation and version control. Extract, cleanse, and map legacy data to ZOHO data models. Ensure integrity and completeness during import/export. Validate data post-migration with business teams.
Job Requirements:
The minimum qualification for this role is Graduate and 3 - 4 years of experience. Strong communication skills, clarity in instruction and subject matter understanding are essential.