Company – All Digi Tech Limited
Industry – Banking ( SBI Bank )
Profile - Customer Support Executive
Location – Noida , Sector – 16
Salary – 11,000 – 15,000/pm
Age – 18 – 30
Working - 6 days ( Rotational Week Off )
Job Responsibilities :-
A job description at Alldigi Tech Limited typically involves providing customer service and support through voice or non-voice channels, handling customer queries, complaints, and escalations, often within a BPO (Business Process Outsourcing) environment, with roles like customer care executive, technical support agent, or process trainer, primarily focused on delivering quality customer experience across various industries like healthcare, finance, and technology; the company also has openings in quality assurance, training, and operations management.
Key points about Alldigi Tech Limited job descriptions:
Customer service focus:
The primary responsibility is to interact with customers via phone, chat, or email to resolve their issues and provide support.
BPO experience:
Many roles are based in a BPO setting, requiring adherence to strict quality standards and performance metrics.
Diverse industries:
Alldigi Tech supports clients across various sectors, so job descriptions may mention specific industry knowledge requirements.
Technical skills:
Depending on the role, technical proficiency in specific software or systems might be needed.