Required back office staff (only female condidate salary 14000 to 20000 in Lucknow branch) condidate • Should be soft-spoken and clear in communication.
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer issues or special requests to designated departments for further investigation
• Comfortable with working on laptop/desktop, entering data etc.