Industry – Banking ( HDFC Bank )
Profile – Senior Telecaller Officer
Location – Noida , Sector – 58, 62
Salary – 11,600 – 17,300/pm
Incentive – Manimum – 5500 RS. – Maximum – 15,000 RS.
Working - 6 days
Job Responsibilities :-
Good Communication Skills
Creative thinking skills
The patience and ability to engage customers in conversation.
Loan Collection Recovery
Excellent Interpersonal and problem solving skills .
Excellent verbal and written communication skills are essential for effective customer interaction
Accurately update customer information on CRM systems, tracking call details and maintaining proper documentation.
Engage with potential customers through phone calls, providing detailed information about HDB's loan products like personal loans, business loans, and gold loans.
Primarily responsible for generating leads, contacting potential customers through phone calls, explaining loan products and services, qualifying leads, and achieving sales targets by actively engaging with customers over the phone, while maintaining a high level of customer service and adhering to company policies and compliance guidelines.