We are looking for a Back Office Operations Executive to join our dynamic team at A Visa Experts, an established immigration company. The ideal candidate will be detail-oriented, organized, and have excellent communication skills in English (both written and spoken). This role involves handling day-to-day operations, supporting clients through the immigration process, and ensuring smooth coordination between various departments and clients. The successful candidate will play a critical role in maintaining operational efficiency, addressing client inquiries, and providing excellent client service throughout the immigration process.
Key Responsibilities:
Client Communication & Handling:
Operational Support:
Internal Coordination:
Reporting & Documentation:
Client Follow-Up & Service Enhancement: