· Invoice Generation: Prepare and send invoices to clients or customers for goods or services provided.
· Payment Tracking: Monitor outstanding balances, track payments, and ensure timely receipt.
· Account Reconciliation: Reconcile accounts to ensure accuracy and identify discrepancies.
· Customer Support: Address customer inquiries regarding billing, resolve disputes, and provide explanations.
· Compliance: Ensure compliance with billing policies and procedures.
· Record Keeping: Maintain accurate and up-to-date records of client accounts and charges.
· Data Entry: Enter billing information accurately into relevant systems.
· Communication: Communicate effectively with customers and other departments to resolve billing issues.
· Client Communication: Follow up on pending payments and maintain regular communication with clients regarding dues. Resolve billing discrepancies or disputes in coordination with project leads.
· Coordination with Internal Teams: Liaise with Branches & accounts teams to collect billing-related data. Ensure that all documentation required for billing is in place.
· Additional Responsibilities: Tracking outstanding payments and following up on late payments. Working with accounting software and billing tools. Collaborating with other departments to ensure accurate billing and payment processing. Updating collection details Checking NEFT details. Programme checking