We are looking for a responsible and detail-oriented Back Office Executive to handle administrative, documentation, data management, basic web research, and customer calling tasks. The ideal candidate should be comfortable working on Excel/Google Sheets, performing Google searching, handling data from various sources, and making outbound/inbound calls to customers or clients as required.
Handle daily back-office and administrative operations.
Maintain and organize company documents, records, and files.
Perform data entry, update spreadsheets, and prepare basic reports.
Use Google search for basic web research and information verification whenever required.
Work on data provided by management/teams: cleaning, formatting, updating, and verifying.
Maintain and update data in Google Sheets and MS Excel.
Make outbound calls and attend inbound calls to/from customers or clients as required.
Perform customer follow-up calling based on given data or pending tasks.
Explain basic information to customers on call and update call status in the system or sheet.
Assist in email drafting, follow-ups, and coordination with internal teams.
Support management with task tracking, reminders, and documentation.
Prepare and maintain MIS reports, tracking sheets, and logs.
Coordinate with HR, Accounts, or Operations teams as needed.
Good working knowledge of MS Excel and Google Sheets (basic formulas, filtering, sorting, data validation, etc.).
Ability to do basic Google searching/web research for required information.
Basic customer calling / telecalling skills and confidence to talk to customers on phone.
Strong data handling, organizing, and documentation skills.
Good written and verbal communication skills (Hindi/English/Gujarati as per requirement).
Attention to detail and accuracy in daily work.
Ability to multi-task and complete work within deadlines.
Positive attitude and willingness to learn.
Bachelor’s degree in any field (Commerce/Management preferred but not mandatory).
Prior experience in Back Office / Telecalling / Admin / Data Entry / Operations will be an added advantage.
Email: career@omexinfotech.com
Phone: 7048000044