Posting Payments:
Accurately posting payments, adjustments, and denials from various payers (insurance companies, patients, government agencies) into the billing system.
Reconciling Accounts:
Balancing and reconciling daily deposits with posted payments and identifying any discrepancies.
Managing ERA/EOB:
Processing Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) to ensure accurate application of payments and adjustments.
Resolving Issues:
Identifying and resolving payment discrepancies, denials, and adjustments, working with the billing team to address payment-related issues.
Maintaining Records:
Ensuring accurate and up-to-date medical billing records, documenting patient payments, and insurance reimbursements.
Following Up:
Following up on unpaid balances and ensuring timely and accurate payment processing.
Adhering to Guidelines:
Applying necessary adjustments, refunds, and write-offs according to payer guidelines.
Skills and Qualifications:
Attention to Detail: Accuracy is crucial in payment posting to maintain financial integrity.
Analytical Skills: Ability to analyze payment information and identify discrepancies.
Communication Skills: Ability to communicate effectively with the billing team and other stakeholders.
Knowledge of Medical Billing: Understanding of medical billing processes, including ERAs, EOBs, and coding.
Computer Skills: Proficiency in using billing software and other relevant systems.