Job Title: Customer Support Executive – Email & Chat Process (HDFC)
Company: Epicenter Technologies
Process: HDFC Customer Service
Job Type: Full-Time, Non-Voice (Email & Chat)
Salary: Up to ₹22,000 in-hand
Location: Bhayander
Job Description:
Epicenter Technologies is looking for skilled professionals to join our Email & Chat Support Team for HDFC Customer Service. This is a non-voice role that requires excellent written communication skills in English to assist customers via email and chat.
Key Responsibilities:
Respond to customer queries via email and chat in a timely and professional manner.
Provide accurate information and resolve customer issues efficiently.
Maintain service quality and ensure customer satisfaction.
Document customer interactions and update relevant databases.
Follow company policies and compliance guidelines.
Requirements:
Minimum HSC (12th pass) or Graduation in any discipline.
Excellent written English communication skills (mandatory).
Prior experience in email/chat support is an advantage.
Strong problem-solving skills and attention to detail.
Basic computer proficiency and typing speed.
Perks & Benefits:
Competitive in-hand salary up to ₹15,000.
Career growth and development opportunities.
Training and skill enhancement programs.
If you're looking to build a career in a professional and dynamic environment, apply now! 🚀