Job Summary:
The Back Office Coordinator for Collections is responsible for providing comprehensive administrative and operational support to the collections team. This role is crucial for maintaining accurate records, streamlining processes, and ensuring the smooth flow of information between collections, finance, and other internal departments. The ideal candidate will be highly organized, detail-oriented, and possess strong problem-solving skills to manage the non-customer-facing aspects of debt recovery.
Key Responsibilities:
Maintain and update internal databases & systems with accurate information.
Handle incoming & outgoing correspondence (email, calls, reports, etc)
Coordinate with various departments.
Maintain filing systems.