A Back Office Sales Assistant supports the sales team by handling administrative and operational tasks, ensuring smooth sales processes and providing essential support to the sales force. This role is crucial for maintaining accurate records, managing orders, and facilitating communication between the sales team and other departments.
Key Responsibilities:
Order Processing and Management: Accurately processing and managing sales orders, ensuring timely fulfillment.
Customer Relationship Management: Maintaining customer account information, updating records, and addressing customer inquiries.
Sales Support: Assisting with sales reports, data analysis, and follow-up on sales leads.
Administrative Tasks: Handling general administrative duties, such as managing files, preparing documents, and coordinating communication.
Communication and Coordination: Facilitating communication between the sales team, other departments, and potentially with customers and suppliers.
Compliance: Ensuring compliance with company policies and procedures in all sales-related activities.
Database Management: Maintaining and updating customer and product databases.
Scheduling: Scheduling appointments and meetings for the sales team.
Report Preparation: Preparing and distributing sales reports to the sales team.