Are you detail-oriented, analytical, and passionate about insurance operations?
We’re looking for a skilled Insurance Operations Specialist to join our Premium & Billing team, managing policy administration, premium processing, and billing activities for Life or Annuity Insurance products.
Manage and process new business applications efficiently and accurately.
Review and verify policy documents, forms, and applications as per company guidelines.
Coordinate with Underwriting, Operations, Finance, and Sales teams for smooth onboarding of new policies.
Handle Premium Processing, Premium Suspense, Suspense Reconciliation, Reports, and Payments.
Maintain and update MIS reports, project trackers, and schedules.
Ensure Turnaround Time (TAT) adherence and compliance with SLAs.
Resolve discrepancies in proposals, payments, and documentation.
Provide support to internal stakeholders and customers on policy-related queries.
Perform routine processing and quality checks in line with client and organizational standards.
Ensure compliance with regulatory norms and secure handling of confidential data.
Contribute to process improvement initiatives to enhance accuracy and efficiency.
Excellent communication skills (verbal & written).
Strong analytical and problem-solving abilities.
Proficiency in MS Excel, PowerPoint, and Word.
Good organizational and coordination skills.
Open to working in evening and night shifts.
3–5 years of experience in U.S. Insurance operations (preferably Life & Annuity).
Background in Finance, Accounting, or Commerce preferred.