Conducting credit checks on new customers and establishing credit limits.
Reviewing and assessing credit applications, evaluating creditworthiness, and making credit decisions.
Monitoring customer accounts to ensure timely payment of invoices and follow-up on overdue payments.
Communicating with customers to resolve payment issues, negotiate payment plans, and address inquiries or disputes.
Reconciling accounts receivable ledger to ensure accuracy and completeness of records.
Reconciling ledgers of clients to ensure consistency and accuracy in financial records.
Rigorous follow-up with salespeople to ensure timely submission of invoices and prompt resolution of payment issues.
Visiting high-risk clients to recover payments and resolve outstanding issues in person when necessary.
Generating aging reports and providing regular updates on outstanding balances to management.
Collaborating with sales, customer service, and other departments to address customer concerns and improve collections processes.
Identifying and escalating high-risk accounts to management for further action.
Developing and implementing strategies to reduce days sales outstanding (DSO) and improve cash flow.
Assisting in the month-end close process by preparing account reconciliations and supporting schedules.