Key Responsibilities:
• Handle end-to-end collection process for credit card and banking customers (IDFC,
Urban/Rural portfolio, IndusInd).
• Make outbound calls to customers for EMI, credit card, or loan collections.
• Ensure adherence to compliance and company policies during every interaction.
• Maintain accurate records of calls and follow-up actions.
• Achieve daily and monthly collection targets.
• Communicate professionally and clearly with customers to resolve payment issues.
Eligibility Criteria:
• Minimum requirement HSC (12th Pass) or Graduate.
• Both Freshers and Experienced can apply.
• Both Male/Female can apply.
• Good communication skills are required.
Process Details:
• Salary:
o HSC Freshers-14500
o Experience with Document Salary- Upto 17000
• Shift Timings: Day shift 9:30 to 9:30 (any 9 hrs of shift)
• Work days: 6 working days
• Weekly off: Rotational Off