·Monitor customer account details for non-payments, delayed payments, and other irregularities.
· Follow-up on, collect, and allocate payments while ensuring all outstanding amounts are paid on time.
· Submit sales invoices, ensuring that all bills are submitted promptly and acknowledgments are obtained from customers.
· Maintain accounts receivable files and records.
· Communicate with customers via phone, email, or personally to ensure timely payments.
· Coordinate with the Credit Control team to reconcile accounts and resolve billing discrepancies.
· Assist in month-end closing and report on any delinquencies.