Position Summary: We are seeking a motivated and detail-oriented Accounts Executive to join our team. The ideal candidate will be responsible for managing client accounts, ensuring customer satisfaction, and driving sales growth. This role requires excellent communication skills, a proactive approach to problem-solving, and a passion for building lasting client relationships.
Key Responsibilities:
• Manage a portfolio of client accounts, serving as the primary point of contact.
• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
• Prepare and present proposals, quotes, and contracts to clients.
• Track sales metrics and report on account performance.
• Collaborate with internal teams (marketing, finance, and customer service) to ensure client needs are met.
• Identify opportunities for upselling and cross-selling additional products and services.
• Address client inquiries and resolve any issues promptly and effectively.
• Conduct regular account reviews to assess satisfaction and identify potential areas for improvement.
• Stay up-to-date with industry trends and competitor activities.
Qualifications:
• Bachelor’s degree in Business, Finance, Marketing, or a related field.
• years of experience in account management or sales, preferably in [industry].
• Strong interpersonal and communication skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and manage multiple accounts simultaneously.
• Strong analytical and problem-solving skills.