Sales Leadership
Lead, motivate, and coach the sales team to achieve monthly and annual sales targets.
Conduct training sessions to improve product knowledge and selling skills.
Monitor individual and team performance and provide regular feedback.
2. Sales Strategy & Planning
Develop and implement effective sales strategies to expand market reach.
Set sales goals, forecasts, and budgets in alignment with company objectives.
Analyze market trends and competitor activities to adjust strategies.
3. Customer Relationship Management
Build and maintain strong relationships with new and existing customers.
Handle escalated client issues and ensure customer satisfaction.
Identify opportunities for upselling and cross-selling.
4. Reporting & Analysis
Prepare weekly and monthly sales reports for senior management.
Track key performance metrics and identify areas for improvement.
Ensure accurate use of CRM systems for pipeline and activity tracking.
5. Cross-Functional Collaboration
Coordinate with marketing, operations, and customer service to support sales activities.
Participate in product development discussions based on customer feedback.
Ensure alignment between sales goals and overall business objectives.
6. Negotiation & Deal Management
Lead negotiations with customers regarding pricing, terms, and contracts.
Ensure deals meet profitability targets and adhere to company policies.
Oversee the closing process to secure new business.