Voice Process Executive

14,000 - 26,000 /month

Srm Institute Of Science And Technology

Alandur, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer interaction: Handle both inbound and outbound calls to assist customers, answer questions, and address concerns.Problem resolution: Troubleshoot and resolve customer complaints and issues effectively and efficiently.Information provision: Provide accurate information about products, services, and company policies.Record keeping: Maintain detailed and accurate records of customer interactions, transactions, and case details.Performance monitoring: Meet or exceed performance metrics such as call handling time, resolution rates, and customer satisfaction scores.Process improvement: Collaborate with team members to improve overall customer service processes.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice Process Executive job

What is the eligibility criteria to apply for this Voice Process Executive job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹26000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Voice Process Executive job?
Ans: This Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Srm Institute Of Science And Technology.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Executive role?
Ans: There is an immediate opening of 3 Voice Process Executive at Srm Institute Of Science And Technology
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Executive job?
Ans: This Voice Process Executive job has Day Shift.