Telecalling Executive

13,000 - 18,000 /month*

S.p. Solutions & Company

Maharani Enclave, Delhi

₹2,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Customer Relationship Manager (CRM) – Role & Responsibilities🎯 Main Objective:Client ke saath strong relationship maintain karna, unki requirement samajhna, aur ensure karna ki unka kaam sahi time par aur satisfaction ke saath complete ho.📋 Key Responsibilities:Client Communication:Clients ke calls aur messages handle karna.Unhe GeM-related updates aur unke ongoing work ka status batana.New services ke baare me unhe inform karna (renewal, bid plan, etc.).Work Coordination:Internal team (Telecaller, DEO, Tender Executive, etc.) ke sath coordinate karke client ka kaam timely deliver karwana.Client ke documents aur requirement sahi format me team tak pahunchana.Follow-Up & Renewal:Clients se timely payment aur renewal ke follow-ups lena.Existing clients ke satisfaction check karna aur feedback lena.Customer Satisfaction:Clients ke issues ya complaints ko politely aur professional tarike se solve karna.Unka trust aur long-term relation maintain karna.Record Management:Client ke communication, payment, aur service records maintain karna (Excel/CRM Sheet me).Daily report dena — kis client se baat hui, kya update mila, next action kya hai.🧠 Required Skills:Communication aur convincing skills strong hone chahiyeGeM Portal ki basic knowledge (training di jayegi)Polite, professional aur responsible behaviorBasic Excel aur WhatsApp handling🕒 Work Goal:“Every client should feel that our company is personally taking care of their GeM account.”

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., S.p. Solutions & Company.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 2 Telecalling Executive at S.p. Solutions & Company
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.