Telecaller

10,000 - 15,000 /month

Glickman Realtors Private Limited

Vibhuti Khand, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

A Telecaller (often also called a Telemarketer or Telesales Representative) is a professional who communicates with existing or potential customers primarily over the phone, representing a company.The core objective of the role is usually to generate leads or drive sales, while also providing customer information and support.Here is a typical breakdown of a Telecaller's job description:📞 Key Roles and ResponsibilitiesMake Outbound Calls: Contact potential customers (prospects) from a provided list or existing customers to promote products/services, announce offers, or conduct surveys (often called cold calling).Handle Inbound Calls: Answer calls from customers, addressing their inquiries, clarifying information about products or services, and providing support.Generate Sales/Leads: Persuade and influence prospects to purchase a product or service, or to set up appointments/meetings for the sales team.Product Knowledge: Maintain a deep and up-to-date understanding of the company's products, services, and policies to answer questions accurately and effectively.Record Keeping (CRM): Accurately log all call details, customer information, feedback, sales attempts, and follow-up requirements into a Customer Relationship Management (CRM) system or database.Meet Targets: Strive to achieve daily, weekly, or monthly call targets and sales/lead generation quotas.Customer Relationship Management: Build and maintain positive relationships with clients, handle complaints, and resolve issues in a professional and patient manner.Follow Scripts: Utilize pre-defined scripts for consistency, while customizing the approach based on the specific customer conversation.💡 Required Skills and QualificationsExcellent Verbal Communication: The ability to speak clearly, concisely, and persuasively with excellent telephone etiquette.Active Listening: Paying close attention to the customer's needs, concerns, and subtle cues to tailor the response appropriately.Persuasion and Negotiation: Strong ability to overcome objections and influence buying decisions to close a sale or generate a lead.Resilience and Patience: The capacity to handle rejection positively and maintain a professional and pleasant attitude throughout high-volume calling.Organizational Skills: Proficiency in managing time, prioritizing calls, and accurately updating records and databases.Technical Proficiency: Familiarity with basic computer applications (like Microsoft Office) and CRM software.Qualifications: Typically, a high school diploma or equivalent is required, though prior experience in a customer service, sales, or telecalling role is often preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Glickman Realtors Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 2 Telecaller at Glickman Realtors Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.