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Telecaller

salary 6,000 - 13,000 /month*
company-logo
job companyEnrollengineer
job location Katraj Kondhwa Road, Pune
incentive₹5,000 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
3 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Enrollengineer. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to consultancy. The role offers ₹6000 - ₹13000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹6,000-₹13,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Katraj Kondhwa Road, Pune.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 3 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-6 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is Katraj Kondhwa Road, Pune.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹6,000-₹13,000 per month. This is a Full Time job and has 3 openings.
Candidates can call HR for more info.
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Contact Person

Sujit Murlidhar Rohokale

Interview Address

pune, Katraj Kondhwa Road, Pune
Posted 4 days ago
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