Telecaller Inbound

25,000 - 30,000 /month

Csos Corporate Solutions Private Limited

Naraina Industrial Area Phase 1, Delhi

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Graduate and above

Males Only

6 days working | Night Shift

Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team at Csos Corporate Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to e commerce. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Email:- jagjeet.kaur@csoscspl.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naraina Industrial Area Phase 1, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller Inbound job. Only male candidates can apply.
What are the key responsibilities of this Telecaller Inbound job?
Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Naraina Industrial Area Phase 1, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-1 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.