📌 Key Responsibilities

• Responsible for policy administration and related services for US/Canada Life Insurance or Annuity policies

• Perform routine, recurring processing tasks and quality checks within defined SLAs

• Build strong understanding of the assigned process, client business rules, and objectives

• Ensure adherence to quality, compliance, regulatory, and project standards

• Handle confidential information securely and follow organization security policies

• Identify and escalate critical or sensitive customer service issues appropriately

📌 Mandatory Skills

• Experience in US Life Insurance or Annuities (preferred)

• Excellent verbal and written communication skills

• Strong analytical and problem-solving abilities

• Willingness to work in evening or night shifts

• Basic PC literacy, MS Office knowledge, and email handling

• Good typing speed – minimum 25 WPM with 90% accuracy

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Operations Associate job

1. What is the eligibility criteria to apply for this Operations Associate job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹60000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Operations Associate job?
   Ans: This Operations Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Operations Associate job?
   Ans: No, there is no fee applicable for applying this Operations Associate job and during the employment with the company, i.e., Unison Enterprise Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Operations Associate role?
   Ans: There is an immediate opening of 10 Operations Associate at Unison Enterprise Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Operations Associate job?
   Ans: This Operations Associate job has Night Shift.