Office Executive

25,000 - 60,000 /month*

Vyavasayi Suraksha Kalyan Trust

Karmali Chowk, Patna

₹20,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Office Executive to join our team at Vyavasayi Suraksha Kalyan Trust. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25,000 - ₹60,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Office Executive job

What qualifications and experience are required for this Office Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Office Executive job ranges between ₹25,000-₹60,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Karmali Chowk, Patna.
How many vacancies are there for this Office Executive job?
Ans : There are 50 vacancies for this Office Executive role.
Is this job open for all genders?
Ans : Yes, this Office Executive job is open for both male and female candidates.
What are the key responsibilities of this Office Executive job?
Ans : As a Office Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Office Executive position is Karmali Chowk, Patna.
Who is the right fit for this Office Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Office Executive job.
What makes this Office Executive job a good opportunity?
Ans : This Office Executive job is a good opportunity as it offers a salary between ₹25,000-₹60,000 per month. This is a Full Time job and has 50 openings.