International Voice Process

📌 Hiring – Customer Service Associate (AT&T Inbound Process)

Company: Sutherland
Process: AT&T – Inbound Customer Service
Industry: BPO
Salary (In-Hand): ₹18,000 – ₹35,000
Shift: Rotational Shifts
Working Days: 5 Days Working
Location: [Add Location]

✨ About the Role

Sutherland is hiring Customer Service Associates for the AT&T Inbound Customer Support Process. The role includes assisting AT&T customers with queries related to services, billing, connectivity, and general support. This is a great opportunity to work in an international BPO environment with excellent growth potential.

📝 Key Responsibilities

• Handle inbound calls from AT&T customers professionally.

• Resolve queries related to plans, billing, network issues, and general service support.

• Provide accurate and timely information with a customer-first approach.

• Log interactions and maintain proper documentation in the system.

• Escalate complex technical or account-related concerns to the appropriate team.

• Achieve performance metrics such as call quality, customer satisfaction, and first-call resolution.

🎯 Job Requirements

• Minimum Qualification: 12th Pass

• Experience: Experienced BPO candidates preferred

• Freshers with excellent communication skills can also apply

• Strong English communication is required (international process).

• Ability to work in rotational shifts

• Flexible for a 5-day work week

• Good listening skills and customer-handling ability

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Sutherland.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 99 International Voice Process at Sutherland
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Rotational Shift.