Information Retrieval Officer - Inbound Voice Process

salary 15,000 - 18,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Saidapet, Chennai
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Job Title : Information Retrieval Officer

Roles & Responsibilities

1. Execute comprehensive information searches across diverse internal and external data sources, including proprietary databases, public records, academic journals, and the internet.

2. Analyze, evaluate, and synthesize retrieved information to ensure accuracy, relevance, and completeness for specific user requests.

3. Develop, refine, and implement advanced search strategies and methodologies to optimize retrieval efficiency and effectiveness.

4. Maintain, organize, and update information databases and knowledge management systems to facilitate easy access and future retrieval.

5. Respond to information requests from various departments and stakeholders in a timely and professional manner.

6. Educate and assist users in effectively utilizing information retrieval tools and resources.

7. Ensure compliance with data privacy regulations, intellectual property rights, and information security policies.

8. Stay current with emerging trends, technologies, and best practices in information retrieval, knowledge management, and data analytics.

9. Contribute to the development and improvement of information retrieval processes and tools.

Requirements

1. Proven experience in a dedicated information retrieval, research, or data analysis role.

2. Demonstrated proficiency in utilizing a wide range of search engines, online databases, content management systems, and specialized research tools.

3. Exceptional analytical, critical thinking, and problem solving abilities with a keen eye for detail.

4. Strong verbal and written communication skills, capable of presenting complex information clearly and concisely.

5. Ability to work independently, manage multiple priorities, and meet tight deadlines in a fast paced environment.

6. Solid understanding of data governance, information security, and confidentiality principles.

7. A high degree of accuracy and commitment to delivering reliable information.

Qualifications

1. Bachelor's degree in Library Science, Information Science, Computer Science, Data Science, or a closely related field.

2. A Master's degree in a relevant discipline is highly preferred.

3. Professional certifications in information management, knowledge management, or data analytics are advantageous.

4. Experience with specialized domain specific databases or research tools relevant to the industry is a plus.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Information Retrieval Officer - Inbound Voice Process job

  1. What is the eligibility criteria to apply for this Information Retrieval Officer - Inbound Voice Process job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Information Retrieval Officer - Inbound Voice Process job?
    Ans: This Information Retrieval Officer - Inbound Voice Process job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Information Retrieval Officer - Inbound Voice Process job?
    Ans: No, there is no fee applicable for applying this Information Retrieval Officer - Inbound Voice Process job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Information Retrieval Officer - Inbound Voice Process role?
    Ans: There is an immediate opening of 10 Information Retrieval Officer - Inbound Voice Process at Victa Earlyjobs Technologies Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Information Retrieval Officer - Inbound Voice Process job?
    Ans: This Information Retrieval Officer - Inbound Voice Process job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Salary

₹ 15000 - ₹ 18000

Contact Person

Danish

Interview Address

No 184-187, 3rd Floor, B Block, Temple Steps Chennai - Nagapattinam Highway, Anna Salai, Little Mount Saidapet, Saidapet, Chennai
Posted 2 days ago
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