Field Executive

10,000 - 12,000 /month*

Solastice Renewables Private Limited

Field job

Haridwar-Dehradun Road, Dehradun

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Executive to join our team at Solastice Renewables Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to solar project. The role offers ₹10000 - ₹12000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹12000 per month + Incentives that depends on your interview. It's a Full Time job in Dehradun.
How many working days are there for this Field Executive job?
Ans: This Field Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Solastice Renewables Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 1 Field Executive at Solastice Renewables Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.