Email Chat Support Executive

Job Title: Chat Process Executive
Location: Brookfield

Shift: Day and Mid Day Shift
What Is Expected from the Role?

· Handle inbound Chats& MAils to assist customers with their queries or concerns.

· No MTI or basic understanding – Clear and fluent speech essential .

· Maintain a positive, empathetic, and professional attitude at all times.

· Follow up on customer interactions and ensure resolution of issues within TAT

(Turnaround Time).

· Document interactions accurately in the system.

· Adhere to process guidelines and meet performance benchmarks

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Email Chat Support Executive job

1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹28000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Cogent E Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Chat Support Executive role?
   Ans: There is an immediate opening of 10 Email Chat Support Executive at Cogent E Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job has Day Shift.