Email & Chat Process Executive

salary 15,000 - 16,500 /month
company-logo
job companyCresta Kans
job location Industrial Area Phase 2, Panchkula
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

🔹 Role Overview

We are looking for a detail-oriented and responsible Computer Operator to manage back-office tasks, primarily focused on closing complaints via email and supporting daily operational processes.


🔹 Key Responsibilities

  • Handle and close customer complaints through email in a timely and professional manner.

  • Maintain accurate records of all complaints, resolutions, and follow-up actions.

  • Coordinate with internal teams to gather information and resolve issues.

  • Perform basic data entry, documentation, and back-office support tasks.

  • Maintain confidentiality and follow company policies and procedures.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹16500 per month that depends on your interview. It's a Full Time job in Panchkula.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Cresta Kans.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 30 Email & Chat Process Executive at Cresta Kans
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 16500

English Proficiency

Yes

Contact Person

Shallu

Interview Address

SCO 133 Second Floor, Sector 17, Panchkula
Posted a day ago
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