Customer Support Executive

20,000 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Saidapet, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Tamil

12th Pass and above

All genders

6 days working | Day Shift

Smartphone, PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are hiring Information Retrieval Officers (IROs) to assist callers by providing accurate information related to products, services, locations, and contact details. This is a non-sales role focused purely on customer support and information delivery.

🔑 Key Responsibilities

Handle inbound customer calls courteously and professionally

Provide precise and relevant information based on customer queries

Retrieve and share data related to products, services, and businesses

Ensure every call meets quality and response time standards

Maintain professionalism, patience, and empathy during interactions

Update records and documentation accurately in internal systems

🎓 Eligibility Criteria

Qualification: 12th Pass or Any Degree (with or without arrears)

Age Limit: Up to 28 years

Skills Required:

Excellent verbal communication in English and regional language

Good listening skills and attention to detail

Basic typing and computer handling ability

Strong telephone etiquette and customer service orientation

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saidapet, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Saidapet, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.