Customer Support Executive

11,000 - 13,000 /month

Talents Villa Staffing Solution Private Limited

Sector V - Salt Lake, Kolkata

Freshers in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Handle inbound/outbound calls for customer queries, complaints, and service requests.Provide accurate information about products, services, billing, and orders.Resolve issues promptly or escalate to the concerned team when required.Maintain call logs, customer records, and ticket updates in CRM tools.Follow standard scripts, service protocols, and process guidelines.Ensure high-quality communication, professional behavior, and timely follow-ups.Work towards achieving daily/weekly KPIs like call handling time, resolution rate, and customer satisfaction.Coordinate with internal departments to close customer issues.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹11000 - ₹13000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Talents Villa Staffing Solution Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Talents Villa Staffing Solution Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.