Customer Support Executive

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.

• Troubleshoot customer issues and provide accurate, valid, and complete information using the right tools and processes.

• Escalate unresolved issues to the appropriate internal teams when necessary.

• Maintain detailed records of customer interactions, feedback, and actions taken.

• Follow communication procedures, guidelines, and policies.

• Ensure high levels of customer satisfaction through excellent service.

• Identify trends in customer issues and provide feedback to relevant departments.

• Support onboarding or product usage for new customers when needed.

• Meet personal and team performance goals (e.g., response time, resolution rate).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Aurangabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., K SHYAM G MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 6 Customer Support Executive at K SHYAM G MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.