Customer Success Executive

20,000 - 30,000 /month

Prepco Healthcare (opc) Private Limited

Anna Nagar, Chennai

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Hindi, Tamil

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Success Executive to join our team at Prepco Healthcare. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Nutritionist Diet. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Success Executive job

What qualifications and experience are required for this Customer Success Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Success Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Success Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Nagar, Chennai.
How many vacancies are there for this Customer Success Executive job?
Ans : There are 10 vacancies for this Customer Success Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Customer Success Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Success Executive position is Anna Nagar, Chennai.
What makes this Customer Success Executive job a good opportunity?
Ans : This Customer Success Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.