Customer Relationship Executive

15,000 - 25,000 /month

Kan Universal Private Limited

Ashok Vihar Phase 1, Delhi

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Customer Relationship Management (CRM) Executive

We are looking for a dynamic and customer-focused CRM Executive to manage customer relationships, handle client queries, and ensure excellent customer satisfaction. The candidate should have strong communication skills, follow-up abilities, and experience in maintaining customer data and coordination with internal teams.

Key Responsibilities:

Handle customer queries through calls, emails, WhatsApp, and other communication channels
Maintain strong relationships with existing and new customers
Follow up with clients regarding services, complaints, and pending issues
Maintain and update customer records in CRM software
Coordinate with Sales, Operations, and Support teams for quick issue resolution
Ensure timely response and proper customer support
Collect customer feedback and share improvement suggestions
Prepare daily/weekly customer reports and follow-up status
Maintain customer satisfaction and retention

Required Skills:

Good communication and interpersonal skills
Basic knowledge of CRM tools and MS Office
Strong follow-up and problem-solving skills
Ability to work in a fast-paced environment
Professional and positive attitude

Qualification:

Bachelor’s Degree in any stream
6 Months to 2 Years of experience in CRM / Customer Support / Client Handling preferred
Fresher’s with good communication skills can also apply

Job Details:

Job Type: Full-Time
Department: Customer Relationship Management (CRM)
Location: Delhi
Salary: As per company standards

📩 Interested candidates can share their resume at hr@kanuniversal.com / 9311249187.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Vihar Phase 1, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Ashok Vihar Phase 1, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.