Customer Relationship Executive

15,000 - 20,000 /month

Jobstation

Ambli Bopal, Ahmedabad

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: FMCG

Graduate and above

Females Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Relationship Executive to join our team. This role involves handling customer calls, providing excellent customer support, and addressing queries and concerns related to the organic dairy / D2C industry. The position offers a competitive in-hand salary and a dynamic work environment with strong growth opportunities.

Key Responsibilities:

Handle inbound and outbound customer calls professionally
Address customer queries, concerns, and complaints with a solution-oriented approach
Maintain accurate records of customer interactions and follow-ups in CRM
Provide timely and relevant information regarding products, orders, and deliveries
Coordinate with internal teams to escalate and resolve complex issues
Meet performance targets such as call handling time, customer satisfaction, and resolution rates

Job Requirements:

Minimum qualification: Graduate (preferred)
Experience: 1–3 years in customer support / telecalling (FMCG/D2C preferred)
Strong communication skills in English, Gujarati & Hindi
Candidates should be open to working 6 days a week during a day shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Jobstation.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 1 Customer Relationship Executive at Jobstation
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Rotational Shift.