Customer Relationship Executive

1. Dispatch Management:

Coordinate with the production and dispatch team for timely and accurate delivery of products to customers.

Ensure all dispatch documentation (invoices, e-way bills, challans) is complete and shared with clients.

Resolve any issues related to delivery delays, damages, or incorrect shipments promptly.

2. Customer Relationship & Communication:

Maintain regular communication with customers regarding order status, dispatch updates, and delivery timelines.

Provide after-sales support and address customer queries or complaints professionally.

Build and maintain long-term relationships with key clients to enhance satisfaction and retention.

3. Payment & Collection:

Follow up with customers for timely payments as per agreed terms.

Coordinate with the accounts department for invoice generation and outstanding payment tracking.

Maintain a record of payments received and overdue accounts, and escalate any concerns if needed.

4. Reporting & Documentation:

Prepare and maintain client interaction logs, payment status, and dispatch records.

Share regular MIS reports with senior management on dispatches and collections.

Ensure data accuracy and transparency in client communication.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., DEV PLASTICS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at DEV PLASTICS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.