Customer Relationship Associate

16,000 - 18,000 /month

Talent Tales Private Limited

Kondapur, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Females Only

6 days working | Rotational Shift

Job Benefits: Meal, PF

Job Description

We are looking for a Customer Relationship Associate to join our team at Play n learn. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹14,000 - ₹16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹16,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kondapur, Hyderabad.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 10 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Relationship Associate role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Kondapur, Hyderabad.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 10 openings.